- How long until someone replies?
- One working day for a written message. If it is urgent, call the number above — it rings on a founder's phone.
- Can IDEM run inside my company?
- Yes. The licence lets you install the whole platform on your own servers, for your own company. Tell us your constraints and we will say what it takes.
- How do I pay from my country?
- Mobile Money in thirteen African countries, or card. The wallet is topped up in CFA francs and spent as you generate.
- What help comes with a paid plan?
- Written support by email, priority on paid plans, and the documentation. Nothing is hidden behind a support contract.
- I build sites for clients. Can I resell IDEM?
- Agencies and consultants work with us already. Write with the kind of clients you serve and we will set the terms together.